top of page

Terms and Conditions

This statement was last updated on December 2024.

Welcome to Timeless Home Solutions! By using our website or booking our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Offered

Timeless Home Solutions provides HVAC-related services, including air quality solutions such as duct cleaning, mold sanitation, attic insulation, and related services. Heating and cooling services will be available at a later time and will be clearly marked as “coming soon” where applicable.

2. Appointments & Cancellations

Appointments must be scheduled in advance.

Cancellations or reschedules must be made at least 24 hours in advance to avoid a cancellation fee.

We reserve the right to reschedule or refuse service due to safety concerns or unforeseen circumstances.

3. Pricing & Estimates

  • All pricing is provided upfront or after an inspection.

  • Estimates are valid for [insert time period, e.g., 30 days].

  • We honor our second opinion guarantee — if you’ve been quoted elsewhere, we’ll provide our own honest assessment and do our best to beat that price.

4. Payments

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • We accept [list payment methods: e.g., cash, credit/debit cards, Zelle, etc.].

  • Late payments may result in additional fees or service disruption.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about their home and systems

  • Ensuring safe, accessible working conditions for our technicians

  • Following post-service instructions (where applicable)

6. Guarantees & Warranties

  • We stand behind our workmanship. If there is an issue with our service, please contact us within [X] days and we’ll make it right.

  • Specific products or parts may come with a manufacturer warranty; these will be disclosed at the time of service.

7. Limitations of Liability

We are not liable for:

  • Pre-existing issues or damages not caused by our work

  • Delays caused by weather, third-party suppliers, or client availability

  • Any loss of data, income, or other indirect damages related to service interruption

8. Website Usage

  • Content on our website is for general information only and may be updated or changed without notice.

  • You may not copy, reproduce, or misuse any content from our website without our written permission.

9. Privacy

  • By using our site or services, you agree to our Privacy Policy which explains how we handle your data.

10. Contact

  • If you have any questions about these terms or our services, feel free to reach out:

  • Timeless Home Solutions
    📍 [Insert Address]
    📧 [Insert Email]
    📞 [Insert Phone Number]

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

bottom of page