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Privacy Policy

A legal disclaimer

At Timeless Home Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or use our services.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. 

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and physical address when you contact us or request a service.

Device Information: IP address, browser type, operating system, and pages visited on our website.

Service Information: Details about the services you request or inquire about.

 

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2. How We Use Your Information

We use your information to:

Respond to inquiries or service requests

Schedule appointments and deliver HVAC or air quality services

Send service updates, promotions, or important notifications (with your consent)

Improve our website and customer experience

 

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Trusted service providers who help us operate our business (e.g., technicians, scheduling platforms)

Legal authorities, if required by law

 

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4. Cookies & Tracking

We may use cookies or similar tracking tools to analyze website traffic and improve user experience. You can disable cookies in your browser settings if you prefer.


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5. Your Rights

You can:

Request a copy of the personal data we have about you

Ask us to update, correct, or delete your data

Opt out of marketing communications at any time


To make a request, please contact us at info@timelesshomesolutions.org


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6. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure.


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7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.


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8. Contact Us

If you have any questions about this Privacy Policy or your personal data, feel free to contact us:

Timeless Home Solutions
📍 Katy, TX 77494
📧 info@timelesshomesolutions.org
📞832 - THS - 8777 (832 - 847 - 8777)

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